BPM is a combined management and technology discipline aimed at using management methodologies (such as Kaizen, Six Sigma, Lean thinking etc.) and Business Process Management Software (BPMS) tools to manage and continuously improve the performance of business processes
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9 Steps for Setting-Up an Effective EA Program
Enterprise Architecture (EA) is process and act of developing a strategic information repository or database of enterprise assets from an integrated strategy, business, and technology perspective to support enterprise improvement or transformation decisions and plans.
Organizations need to follow the 9 steps outlined below in order to establish an effective EA program.
Typical Output of Enterprise Architecture Functions/Programs
Successful enterprise architecture (EA) functions or programs create four major types of deliverable or architectural work products. The first sets of deliverable are those that are required to run or operate the EA program (e.g., policies, program charters, solution architecture definition process, stakeholders map, business case, communication plan, repository maintenance plan and so forth).
Following the development of the deliverable that are sufficient or just enough to run or operate the EA program, the program must now develop deliverable that will be required to diagnose and transform the organization (e.g., current state inventory or catalog of business, information, data, application and technology assets. Information about enterprise assets already exist in one form or the other, an EA function only need to collect, validate, organize, store and continuously keep the information up-to-date.
The documented enterprise information is used by EA functions to create those deliverable that are required to diagnose the organization (e.g., business motivation model, business and IT capabilities gap assessment, improved or transformed business processes, application integration diagrams and so forth). Following the diagnosis of the organization or enterprise, an EA function or program need to now create those deliverable that will enable the business and/or IT management to fix the issues or close the gaps that were identified as a result of the diagnosis (e.g., 3-5 years business/IT investment roadmap, IT portfolio rationalization plan, business functions consolidation plan and so forth).
5 Capabilities for Successful IT Investment Management
Business and government organizations must develop five key capabilities in order to manage their IT investments successfully and generate maximum business or government value. These capabilities are:
- IT Governance—the ability to direct and control all IT activities effectively in order to achieve stated business or government objectives
- IT Solutioning—the ability to identify the right IT investments and to ensure that they are delivered the right way
- IT Execution—the ability to deliver IT projects on-time, within budget, with the right functionality, and yield expected benefits
- IT Service Management—the ability to ensure that the delivered IT systems are always up for maximum utilization by users
- IT Benefiting—the ability to measure, extract and communicate expected benefits from IT investments