Consulting Services
Rational Steps Business and Government Consulting Services provide our clients with comprehensive support in the following areas:
Business and Government Process Transformation
Processes describes how your organization create and delivers its products and services and how you serve your customers or constituents. Your process is the link between your strategy, operating model and your day-to-day operations. Consequently, well-managed and flexible processes are the blood stream of your organization, as they are needed to operationalize your values, concepts, ideas, strategies, and operating/business model.
If you are a business organizations, the alignment of your business processes to your strategy, and business models can become a source of competitive advantage, because business processes are the primary drivers of value, cost, customer satisfaction, revenue and ultimately profit for your organization. And, if you are a government organization, processes are critical to achieving your service compact (Servicom) goals and objectives. Read More 
IT Transformation
IT capability transformation and subsequent continuous improvement is critical to the successful creation of IT-enabled business capabilities that are required to help enterprises reduce operational cost, create and sustain competitive advantage, improve customer satisfaction and speed the development of new and innovative products and services.
At Rational Steps we believe that businesses and government alike should first transform their information technology (IT) capability—the ability to use IT to enable or support their strategies and run their organization; after which, they can continue to improve the transformed IT capabilities before another transformation cycle is due.
How we do it
We help IT functions various businesses and governments organizations across Sub-Saharan Africa to transform or strengthen their existing IT capabilities or establish new capabilities for exploiting technology to optimize enterprise performance and create new business or government models. We also help our clients to manage their IT investments successfully and generate maximum business value. Read More
Enterprise Architecture Management
Enterprise architecture (EA) management have become the de facto capability for managing large business and government transformation initiatives and for achieving IT alignment with enterprise organizational strategies. EA enable organizations to assess the impact of their transformational changes before embarking on them.
In addition to supporting or enabling enterprise transformation effort or change management EA also help enterprises to optimize their business and IT cost through the identification and elimination of duplicated business and IT capabilities, and reducing the time it takes to develop new business and IT capabilities amongst other value propositions. EA can be defined as the documentation and analysis of an enterprise in its current and future state from an integrated strategy, business, and technology perspective.
How we do it
We help our clients to build a solid business and technology foundation to enable or support the effective and efficient execution of their strategies through the development of an Enterprise Architecture (EA) capability or the continuous improvement/maturing of their existing EA capabilities. Read More